Privacy Policy

We are committed to protecting the privacy and personal information of our guests. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the steps we take to protect it. By using our services, you agree to the terms of this policy.

Information We Collect

When you make a reservation or interact with us, we may collect personal information including your name, contact details, payment information, and any other information you choose to provide. During your stay, we may collect information about your room preferences and requests.

Use of Personal Information

We use the information we collect to:

• Process and confirm reservations
• Communicate with you about your stay
• Provide information about our services and promotions
• Respond to enquiries and requests
• Customise your experience
• Improve the quality of our services
• Comply with legal and regulatory requirements

Sharing of Personal Information

We may share your information with third parties in the following circumstances:

• Service providers who assist us (payment processors, marketing partners)
• Law enforcement or government officials as required by law
• In the event of a merger, acquisition, or sale of assets

Security

We take reasonable steps to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction using a variety of security technologies and procedures.

Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at info@toileblanche.com. We will respond within a reasonable timeframe.

Changes

We may update this policy to reflect changes in our practices or applicable laws. Material changes will be posted on this page.

Last updated: January 2023.